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Care Opinion

Great service

Story from nhs.uk

"Great service"

About: Manchester Royal Infirmary

I attended the radiology dept for an MRI I was extremely anxious as I am claustrophobic the staff were amazing they really took the time to reassure me and calm me and make sure I understood everything that was going to happen I was so relieved afterwards and would like to thank the NHS for everything they do

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Responses

Response from Manchester Royal Infirmary 3 years ago
Manchester Royal Infirmary

Submitted on 28/08/2020 at 10:26
Published on nhs.uk at 20:51

Thank you for your positive comments posted on the NHS website regarding the care and treatment you received at the Radiology Department, Manchester Royal Infirmary. It was very kind of you to take the time to write and compliment the staff as it is always good to receive positive feedback that reflects the hard work and dedication of our staff. It was wonderful to hear that you felt the staff were amazing and really took the time to reassure and calm you. I can assure you that we have passed on your comments to the Head of Nursing who will share your comments with the staff involved in your care.

The Patient Experience Team

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