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"Delightful team"

About: University Hospital Monklands / Neurology

(as the patient),

I was referred from Accident & emergency to be cared for on Ward 21 a week at the end of May 2020.

I had suffered a Brain Haemorrhage, and was in a very confused state.

I wish to thank the staff of Ward 21 for making my stay in Hospital as pleasant and agreeable as possible.

The auxiliary nurses worked hard all day, always with a smile, good humour, kindness and caring. They were lovely and made my stay bearable.

Thank you also to the nurses, doctors and consultants who were always very happy to reassure me and willing to take the time to answer any questions I may have.

Thank you for looking after me so well, you were a delightful team, and I am most grateful to you all.

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Responses

Response from Margaret Meek, Director of Hospital Services, University Hospital Hairmyres, NHS Lanarkshire 3 years ago
Margaret Meek
Director of Hospital Services, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 15/08/2020 at 14:39
Published on Care Opinion at 14:39


Dear RER

Thank you for taking the time to post such positive feedback regarding the Ward 21 team. Your comments will be shared with them and I am sure they will be delighted to read that their efforts made your stay in hospital more bearable. It is always great to receive feedback on our services.

I hope you are recovering well from your event and I wish you a speedy recovery.

Thank you once again for posting.

Kind regards

Margaret

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