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Outstanding care

Story from nhs.uk

"Outstanding care"

About: Cumberland Infirmary

I was blown away by the care and dedication I received whilst on the maternity ward in July. I was admitted for help with feeding as our newborn had lost weight. The midwives were outstanding and could not do enough to help me and my baby. Their knowledge and skills were great and they put me at ease straight away. The support staff were also fantastic and domestic staff were so friendly all the time. The neonatal doctor was patient and talked me through everything and clearly took time out of his busy day to check I was alright. I was so impressed with all the staff on the unit thank you so much.

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Responses

Response from Cumberland Infirmary 2 years ago
Cumberland Infirmary

Submitted on 20/08/2021 at 15:27
Published on nhs.uk at 18:02

A recent audit of the Trust responses on this website has identified that we did not receive your comment and therefore have not been able to respond in an appropriate timeframe. This was beyond our control as we have only recently been given the access to enable us to respond. Please accept our apologies for this error.

If you feel that you would still like a response to your comment please resubmit your feedback and this will be dealt with immediately.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,

Alison

Patient Experience

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