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"At ease & safe for Biologic Therapy"

About: South Tyrone Hospital / Day Clinical Centre

(as a service user),

-Very spacious area for treatment - less cluttered than previous areas I have attended

- Staff very attentive and friendly - dealt with changes very well considering

- Felt very at ease and safe when attending.  No anxiety about coming after 1st treatment

- Very good cleanliness and staff hygiene :)

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Responses

Response from Sarah Hislop, Ward Sister, Day Clinical Centre, South Tyrone Hospital, Southern Health and Social Care Trust 3 years ago
Sarah Hislop
Ward Sister, Day Clinical Centre, South Tyrone Hospital,
Southern Health and Social Care Trust
Submitted on 07/08/2020 at 18:42
Published on Care Opinion at 18:42


picture of Sarah Hislop

It is great to hear such positive observations about our new, but temporary, location in South Tyrone Hospital where we had to move to in March when the pandemic came into our lives. I agree the unit we are using presently is extremely "spacious" and certainly "less cluttered" than our previous abode. These factors have surely helped us to adhere to the social distancing guidelines and has, in addition, made cleaning of this very busy Unit an easier task. I am also reassured to hear that the staff hygiene is "very good" and that they have attended so well to your needs.

Ultimately, I am mostly content to learn that you felt "at ease and safe" attending our Day Clinical Centre for your essential treatment. To receive Biologic therapy during Lockdown must have been nerve wrecking and to venture out from shielding must have been an extremely anxious time for you. To have had your initial fears allayed so you can come again with confidence is just wonderful to hear. Your kind words will hopefully put the anxieties of other patients, who made read your story, to rest. So thankyou once again for taking the time to tell it.

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