"Excellent"

I tripped over something yesterday and my head collided with a wall corner. I could feel a huge bump so my husband called the emergency services. The ambulance staff were brilliant and I have written to their department saying so.

When we arrived at the hospital I was put into a cubicle immediately. I had a barrage of tests including a CT scan. The staff were brilliant, nothing was too much trouble. I saw a Dr and she was amazing, delivered the news that I wasn’t damaged internally even though I looked a bit the Elephant Man! When I mentioned I hadn’t eaten anything for 22 hours and am diabetic she went off to get me a sandwich (thanks to the people who didn’t use white bread) and a big mug of tea. Although this was quite minor in the shape of things in an A + E Department it was to me, brilliant.

She spoke to me as a patient should be spoken to.

The staff who carried out loads of BP and ECG measurements, took a blood sample and did a CT scan were brilliant as well, they nurtured me. Fortunately I could be discharged and they provided a mobile phone to call my husband.

This was my first time in this hospital as we have moved away from the tender care of the RD & E. They were also brilliant but that’s another story.

I know that the NHS come in for a lot of stick these days so I felt it was necessary to show their good side.

Thanks once again.