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Care Opinion

Fantastic service from beginning to end

Posted By Tunisia Babe

"Fantastic service from beginning to end"

About: Queen Margaret Hospital / Cataract Unit Queen Margaret Hospital / Ophthalmology

(as a service user),

Fantastic service from beginning to end. Super nurses who are extremely caring and professional. Make you feel like a person and not a number.   Well done everyone.  

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Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 3 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife

Submitted on 07/08/2020 at 07:52
Published on Care Opinion at 07:52

picture of Arlene Brown

Dear Tunisia Babe,

Very happy to read your feedback, the Ophthalmology team will be pleased to receive your compliments. Thank you for sharing your experience.

Regards Arlene

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Response from Ruth Robertson, Senior Charge Nurse, Ophthalmology, NHS Fife 3 years ago
Ruth Robertson
Senior Charge Nurse, Ophthalmology,
NHS Fife

Submitted on 07/08/2020 at 08:24
Published on Care Opinion at 08:24

picture of Ruth Robertson

Dear Tunisia Babe,

Thank you very much for the lovely comments you made on Care opinion. I'm so pleased that you found the nursing staff professional and caring. I will pass this on to the whole team. It is really uplifting to the staff to hear from patients especially in this recent pandemic. If there is anything else I can help with please contact me.

Kind Regards

Ruth

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Response from Stacey Arnott, Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital, NHS Fife 3 years ago
Stacey Arnott
Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,
NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 07/08/2020 at 08:37
Published on Care Opinion at 09:24

Dear Tunisia Babe,

Many thanks for your lovely feedback on your recent visit to the Cataract Unit.

I will share your compliments with the team in the Cataract Unit.

Thank you for sharing your feedback

Kind regards

Stacey

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