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Care Opinion

X Ray

Story from nhs.uk

"X Ray"

About: Purley War Memorial Hospital

I went this dept at 13:30 hrs and a man and his mother were in front of me.

The man was very rude and objectionable to the X Ray receptionist and she dealt extreemly well with the situation. I wanted to thank her but was unable as the man was still present, still being rude. She, the receptionist is to be well congratulated.

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Responses

Response from Croydon Health Services NHS Trust 3 years ago
Croydon Health Services NHS Trust

Submitted on 05/08/2020 at 13:42
Published on Care Opinion at 16:16

Dear Patient

Thank you very much for taking the time to provide your feedback and observations. We are sorry that your experience was impacted negatively by the rude behavior of a visitor who presented themselves in the X-ray department at Purley War Memorial Hospital.

Your positive comments will be feedback to the team.

Kind Regards

Croydon Health Services

NHS Trust

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