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"I felt the care was outstanding"

About: Forth Valley Royal Hospital / Day Surgery

(as the patient),

I was admitted for surgery. The surgery I received was more difficult than anticipated and I was in hospital for 2 weeks being supported by the team in Day Surgery. 

Megan, one of the staff nurses was with me when I came out of the anaesthetic and over my 2 week stay on the ward was always professional, with myself , other patients and her colleagues. I saw someone who was hard working, an important member of  a well oiled team and very dedicated to all aspects of her role which she performed with ease and proficiency . Nothing was to much to ask for when I needed help particularly on the days I felt I was in a difficult place. 

I felt the care was outstanding from Megan and the wider team who are all an asset to Forth Valley Royal Hospital. 

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Responses

Response from Keri Watters, Senior Staff Nurse, Day Surgery Unit, NHS Forth Valley 3 years ago
Keri Watters
Senior Staff Nurse, Day Surgery Unit,
NHS Forth Valley
Submitted on 05/08/2020 at 11:27
Published on Care Opinion at 12:33


Dear Rejuvenated123, firstly I'm sorry to hear that you're surgery was more difficult than anticipated and you ended up having a longer hospital stay. However, I'm very proud to hear you were cared for so well during your stay by Megan and the rest of the team and I'll be sure to pass on your kind words to my colleagues so they are aware of your appreciation during this difficult time for yourself. I hope you continue to recover well in the comfort of your own home, take care.

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