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She felt like she was his only patient

Posted By Emeraldy

"She felt like she was his only patient"

About: Queen Elizabeth Hospital Birmingham / Gastroenterology

(as a relative),

Owen Denham was described by Joyce as the kindest, most   patient and polite man who helped her cope with her stoma needs. He respected her dignity and she felt like she was his only patient such was his exceptional care.  

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Responses

Response from Nicky Beecher, Patient Experience Manager, University Hospitals Birmingham NHS Foundation Trust 3 years ago
Nicky Beecher
Patient Experience Manager,
University Hospitals Birmingham NHS Foundation Trust

Submitted on 11/08/2020 at 11:11
Published on Care Opinion at 11:11

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about Joyce’s experience and the care she has received. Your kind words have been shared with Owen and also senior hospital staff. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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