"Introductions"

I went to a& at QEH Gateshead after falling of a horse and landing on my side. I was in a lot of pain. I was treated with efficiency and throughly but in the days of mask wearing etc NO ONE introduced themselves, shame as a quick #hello I am and a bit of chat would have made me a feel a whole lot better. Luckily I used my mindfulness techniques to help with the waiting and because I am a former nurse I could see how they were running the service. There could have been such a small thing to make it so much better.