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Fantastic Service offered

Posted By LCM5556

"Fantastic Service offered"

About: Crosshouse Hospital / Dermatology Heathfield Suite / Dermatology

(as the patient),

I have been a patient at dermatology for years and have always received a fantastic service. During the Covid pandemic, for various reasons my skin was very active and I was offered again a fantastic service and given a treatment plan and support. I would just like to say how great this staff team are and how they go out their way to offer a service that is person centred.

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Responses

Response from Sandra Hanlon, Ward 2E- Dermatology and Dermtology OP, Crosshouse Hospital, NHS Ayrshire and Arran 3 years ago
Sandra Hanlon
Ward 2E- Dermatology and Dermtology OP, Crosshouse Hospital,
NHS Ayrshire and Arran

Submitted on 24/07/2020 at 10:30
Published on Care Opinion at 10:30

Dear LCM5556

Thankyou for taking the time to give such positive feedback. I hope the treatment plan is working and your skin condition settles. It is always great to hear when we are providing person centered care and getting it right for each individual. It has been a challenge during the COVID pandemic and your post will certainly help keep the team motivated as we continue to strive to provide the best service possible during these difficult times.

Keep safe and well

Sandra

Sandra Hanlon

Senior Charge Nurse

Dermatology

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