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"Even offered me a cup of tea afterward.."

About: New Stobhill Hospital / Gynaecology Clinic

(as a service user),

Attended today for a loop excision following diagnosis of precancerous cells.  The staff where excellent.  Dr Wong and the nurse who’s name I can’t remember but I wish I did as she was so caring and thoughtful.  Even offered me a cup of tea afterwards.  Thank you for being so caring.

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Responses

Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 3 years ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
NHSGGC
Submitted on 16/07/2020 at 17:09
Published on Care Opinion at 17:09


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Hello LRS,

Thank you for taking the time to share these kind words with us on Care Opinion. I'm sorry to hear that you required a procedure and hope you're recovering well. It is fantastic to know that the staff took such good care of you.

I will share your lovely feedback with the staff at the clinic and with Dr Wong in particular.

Many Thanks,

Rachel

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