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About: University Hospital Of North Tees

My mother was admitted to EAU by her GP suffering from a raised heart rate. During her time on EAU her condition deteriorated and she was transferred to ward 42. Due to covid 19 restrictions and unable to visit, I was advised by telephone of the seriousness of her condition. I was advised she was receiving end of life care and I would be able to visit. During my visits I witnessed the care, compassion and dignity given to my mother in her final days. Thank you to everyone involved in her care.

Only one thing I was disappointed with was the fact that her bag containing nightwear, daywear and her purse went missing. I am presuming when she was transferred to ward 42 the bag was left behind in EAU. Despite ringing on several occasions it has yet to be found

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Response from University Hospital Of North Tees 3 years ago
University Hospital Of North Tees
Submitted on 15/07/2020 at 10:34
Published on nhs.uk at 10:49


Thank you for leaving a comment on NHS Choices. Were glad to hear that your recent experience at North Tees Hopsital was a pleasant one. Your kind comments will be forwarded on to the team involved in your mother's care. Please accept our good wishes for the future.

If you would like to contact us regarding your mother's lost property, please do not hesitate to contact the Patient Experience Team on 01642624719 and we will be happy to help.

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