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"My Birth Experience"

About: Raigmore Hospital / Maternity care

(as the patient),

I wanted to say thank you to the Midwives and Doctors who took such amazing care of us leading up to the birth and then also during our stay at Raigmore Hospital to bring our precious little girl safely into the world amidst a pandemic nonetheless. 

I get emotional typing this because I honestly have so much respect and appreciation for these people.The doctors, but particularly the midwives who we were blessed with could not have been any more caring, loving, patient , understanding, respectful or professional if they tried. I would pick them every single time without a moments hesitation. 

I went in to hospital feeling like the whole experience would 

pretty much leave me with very little dignity as you do. I couldn't have been more wrong. I have come home feeling empowered and strong and capable with the confidence that I am equipped with everything I need to be successful at being a new mum and it's all because I received and continue to receive the most amazing support from these angels. 

There are not enough things I could say to articulate the gratitude I have for you and what you did for us. 

Thank you from all 3 of us ! 

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Responses

Response from Sylvia Fraser, Clinical Governance Facilitator , Clinical Governance, NHS Highland 3 years ago
Sylvia Fraser
Clinical Governance Facilitator , Clinical Governance,
NHS Highland

I am part of the overall team who manages complaints for NHS Highland and are known as the Feedback Team. We offer patients, relatives, MPs/MSPs, staff and anyone who requires assistance is registering a concern or formal complaint.

Submitted on 07/07/2020 at 13:55
Published on Care Opinion at 13:55


picture of Sylvia Fraser

Dear bellajem89

I would like to congratulate you both on the birth of your precious little girl. So many happy and wonder-filled times ahead for you both…congratulations.

Thank you for taking the time to write to us to express how you felt during your admission to Raigmore Hospital. It is always lovely to hear back from patients regarding their personal experiences. I am delighted to read that the staff were able to provide you with a new level of confidence going forward.

Please be assured that I will forward your lovely email to everyone in the team. They will be delighted that you had such positive experience.

with best wishes for the future

Sylvia

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