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Excellent service

Story from nhs.uk

"Excellent service "

About: York Hospital

I was referred for surgical assessment on Thursday 2nd July after unsuccessful treatment for an infected cyst in the community. From assessment admission surgery and discharge 3/720 I have to complement the teams involved. Caring and compassionate, informed and informing. Clean organised responsive to needs. I really can’t say enough about the excellent care I have received. Thank you to the individuals and team leadership that make this happen.

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Responses

Response from Lauren Rainer, Administrator, Patient Experience Team, York Teaching Hospitals NHS Foundation Trust 3 years ago
Lauren Rainer
Administrator, Patient Experience Team,
York Teaching Hospitals NHS Foundation Trust

Submitted on 06/07/2020 at 12:59
Published on Care Opinion at 12:59

Thank you for taking the time to comment on your experience during your time with us. I'm so pleased that you found our staff to be caring and compassionate - I know it makes such a difference during what could be an apprehensive time. I will make sure your comments are passed along to the teams involved.

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