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Excellent Treatment

Story from nhs.uk

"Excellent Treatment"

About: Sevenoaks Hospital

I have attended the Minor Injuries Unit at Sevenoaks several times. Each time I have been attended by the most lovely staff. Very attentive, reassuring and kind. My latest visit was today and was for a wound dressing to be changed and assessed. The service is still as outstanding as ever. They have asked me to go back again next Tuesday just so they can double check re infection and to make sure it is healing properly. If I could give 11 out of 10 I would. Kind regards

Jan Hammock

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Responses

Response from Sevenoaks Hospital 3 years ago
Sevenoaks Hospital

Submitted on 06/07/2020 at 07:53
Published on nhs.uk on 09/07/2020 at 00:12

Hello Jan, thank you for telling us that you have found the staff kind and attentive each time you have attended the unit. We are pleased that staff gave you reassurance and on this occasion asked you to return for a follow-up check. The clinical lead will be delighted to hear that you describe the service as outstanding. Your kind feedback will be shared with the team. We hope that the infection clears up very soon. Best wishes Patient Advice and Liaison Service (PALS) Kent Community Health NHS Foundation Trust Tel: 0300 123 1807 Email: kentchft.PALS@nhs.net Website: www.kentcht.nhs.uk

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