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"The whole process was so efficient"

About: Altnagelvin Area Hospital / Cardiology

(as a service user),

I am a local GP & had two episodes of a very fast heartbeat. A phone all was made to the cardiology hub and I had an appointment within a couple of hours. My nurse Janet was so kind and caring to me. She took my blood & sent them immediately so my results would be back as soon as possible. An ecg was done and Dr Peace, the cardiologist came to talk to me. The whole process was so efficient & as a patient, I felt completely reassured and looked after. It was amazing to not have to sit in A& E for hours and to be seen by experienced clinicians specific to my problem. I am very impressed with this service & will definitely use it for my own patients

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Responses

Response from Janet Butcher, Sister Cardiology Assessment Hub, Acute Services. Cardiology Altnagelvin Hospital, WHSCT 3 years ago
Janet Butcher
Sister Cardiology Assessment Hub, Acute Services. Cardiology Altnagelvin Hospital,
WHSCT
Submitted on 01/07/2020 at 17:11
Published on Care Opinion at 17:20


Dear heart racing,

Thank you for your kind words and your feedback is much appreciated. We strive to make this service efficient and tailored to the needs of all of our patients. I am so glad you had a positive experience and hope you are keeping well.

Kind regards,

Janet Butcher

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