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"Kind and professional Doctors and nurses"

About: Shipley Medical Practice-Affinity Care

I was having night sweat and may be the start of menapause and stress at work. I did not know what to do, need to chat to a doctor and seek support and help. The female doctor was so nice, very experienced. She listened and explained my options and gave me time to think about it and booked me to see her again in two weeks time. I could see that she was genuinely care and worried about my mental well being. I have decided to go for HRT patch and now a happy person. I am also a LUPUS patient so need blood test frequently, all the nurses were kind to me all the time too. Further more the practice is clean and receptionists are friendly. Because they are so good that is why the drawback is the phone appointment is very difficult to get so I do my online.

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Responses

Response from Shipley Medical Practice-Affinity Care 3 years ago
Shipley Medical Practice-Affinity Care
Submitted on 12/01/2021 at 15:10
Published on nhs.uk at 18:03


Thank you for taking the time to feedback on your experience of our services. Sorry for the delay in our response back to you. We are delighted with your comment as we aim to provide high quality and patient focused care at all times.

We are glad to have been able to help you. We are constantly looking for new ways of working to help meet what is a continued increase in demand on our services and its nice to know when we have achieved this.

Patient Services Manager

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