"Poor Service"

About: Half Penny Steps Health Centre Half Penny Steps Health Centre W10 4RE

Posted via nhs.uk 3 years ago

I had an appointment over the phone with the doctor due to Covid 19. When the doctor phoned she didn't introduce herself by her name and she didn't ask who she wanted to speak to, just assumed that I am the one she needs to talk too. No telephone manners and very patronising. I did not find her helpful at all.

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Half Penny Steps Health Centre

Submitted on 17/07/2020 at 09:38

Published on nhs.uk at 09:40

Thank you for taking the time to comment.
We are sorry that you have had a poor experience @ HPS.
Your comments will be fed back to all clinicians.
HPS Management

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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