"Poor practice"

Given my experience was one of a retired Ward Sister in a acute hospital setting. I was frustrated at the lack of communication from the ward during my mother’s stay due to the COVID 19 pandemic. I felt embarrassed about my profession. Bearing in mind that most nurses allocated patients work 12 hours shifts. If they rung their 6 or 12 patients for 5 mins a day to give an update of the families designated relative it would only take just over one hour of their 12 hr shift and relieve lots of anxiety felt.

The nurse would have control of their day and family stress would be relieved and also less time for calls to the ward.

Hope this helps,

A very frustrated daughter.