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Best service I ever had

Story from nhs.uk

"Best service I ever had"

About: Paddock and Longwood Family Practice

New guidelines due to covid have lead to an amazingly improved service. Rang up at 1.30pm,telephoned back by the doctor at 3PM,asked to submit more info on line for her to look at....by 5PM had a text telling me my prescription was waiting at the pharmacy. Brilliant service,no wait for appointments, no travel time.Efficient and definitely the way forward.Well done.

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Responses

Response from Paddock and Longwood Family Practice 3 years ago
Paddock and Longwood Family Practice

Submitted on 26/06/2020 at 10:01
Published on nhs.uk at 17:30

Thank you for taking the time to leave us such a positive review. This is very much appreciated. Covid has changed the way we work and it is nice to see the new systems are working efficiently . The team have been working very hard this last 12 weeks and positive feedback goes a long way .

Thank you Sue Lewis Practice Manager

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