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"The Kidney Community Occupational Therapy Team"

About: Heartlands Hospital / Urology

(as a service user),

I have had continuous support from this team due to my kidney disease, the team is very small only with one occupational therapist and another staff member who helps out however very helpful.

I would not be able to cope without this team, they have literally helped me soo much. I believe they are underfunded and need more staff as it seems like it is difficult for 1 main person to do this job with all the kidney patients they must help. I had never heard about occupational therapy before so I had no idea what they do and how they do it and often I found my self asking silly questions because of my ignorance about their job- which was embarrassing but I wasn't made to feel like a nuisance.

I would definitely recommend this team and hope the government gives them better funding as they are absolutely amazing and changed my life for the better, I am forever grateful. 

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Responses

Response from University Hospitals Birmingham NHS Foundation Trust 3 years ago
University Hospitals Birmingham NHS Foundation Trust
Submitted on 06/07/2020 at 16:17
Published on Care Opinion at 16:17


Dear Sara

Thank you for your kind comments regarding the Heartland Hospital Occupational Therapy Team. We are delighted to hear about the support and advice you have received, we are pleased that we were able to help you get the services that you needed. Your kind words have been forwarded to the senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Kind regards

Patient Experience Team

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