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"Brilliant care "

About: Yeovil District Hospital NHS Foundation Trust

I was taken by ambulance due to extreme pain.

From the beginning.. excellent care/understanding given by 2 lady paramedics, ilminster based. The Drs and nurses H/As in A&E were lovely, kind, outstanding... then sent to Ambulatory emergency care, which I never knew existed The same here, everyone was so lovely, professional I was tested for covid-19 then sent to Kingston ward for quarantine. The staff were so sensitive to my fears and pain, which helped immensely.. Next day after my test results came back negative I then went to 7a.. like if said all the way through the care again was outstanding.. its was obvious from start to finish everyone was tired due to extra shifts... long hour's etc due to Covid-19. My experience was good.... so thank you everyone that took part in my care your understanding and professionalism x

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Responses

Response from Yeovil District Hospital NHS Foundation Trust 3 years ago
Yeovil District Hospital NHS Foundation Trust
Submitted on 20/07/2020 at 14:25
Published on nhs.uk at 14:27


Dear Julia

Thank you for taking the time to express your thanks for the care and treatment you received at Yeovil District Hospital. We will ensure your kind comments are shared with the teams involved who will be pleased and encouraged to receive them.

Kind regards

Sarah

Patient Experience Team

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