"Kind and caring"

About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ

Posted via nhs.uk 3 years ago

Visited the ENT Dept on 19th June 2020, 9.30 am. I was worried as this was a fast-track referral. However, my daughter was allowed to come in with me and I was seen immediately. The doctor/consultant was very polite and put me at ease at once. The examination was carefully carried out and I couldn’t have wished for a better experience ( in the circumstances ). From the volunteer who showed us where to go, to the nurse on ENT, thank you all very much.

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Russells Hall Hospital

Submitted on 26/06/2020 at 11:02

Published on nhs.uk at 18:26

Thank you for taking the time to share such lovely comments about your experience in the ENT department at Russells Hall Hospital.
It is always lovely to receive positive comments and they are a real boost for our staff who work so hard striving to provide the best possible care to our patients. We will be pleased to pass your feedback on to the department.
Patient Experience Team

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