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Superb Care from beginning to end

Story from nhs.uk

"Superb Care from beginning to end"

About: Burnley General Hospital

Ever since I first saw my consultant last year for my Fibroid problem, I have received first class care. He took the time to explain both to my husband and myself what kind of treatments were available. Last week I had a hysterectomy at Burnley and received excellent care. All the staff showed the upmost professionalism and gave me a fantastic level of care. Due to Covid, my husband was not able to accompany me to the ward or even visit, but he was kept fully informed when he rang the ward. My entire experience from start to finish has been superb, considering that I was having a major operation. Please pass on my thanks to all the staff.

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Responses

Response from Burnley General Hospital 3 years ago
Burnley General Hospital

Submitted on 22/06/2020 at 10:41
Published on nhs.uk at 16:03

Many thanks for taking the time to provide your feedback about your visits over the last year for a fibroid problem and your recent hysterectomy surgery at Burnley General Teaching Hospital. Our staff always strive to deliver safe, personal and effective care and it will be a pleasure to pass your thanks on to the team so they have the opportunity to see how much you appreciate the care and service they provide.

If there is anything further you would like to tell us about your experience then you can contact us on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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