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Thank you for the sterling work

Posted By zulugh66

"Thank you for the sterling work"

About: Cardiology / Cardiology Assessment Hub

(as a service user),

I had to visit Cardiac Assessment hub at Altnagalvin Hospital at the end of May with chest pain, as I have heart disease and on Medication, I was asked to attend an appointment at the hub in the afternoon. 

I was taken straight in by nurse Andrew, who straight away put me at ease, explained everything he was about to do in detail. So he did blood pressure, (temperature) ECG, + Bloods. and released me home to ring me later with results. And to his word he rang and give me the good news.

I thank him + the NHS for their Sterling work.

We all should be so proud of our NHS

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Responses

Response from Vi Gray, Professional Nursing Support , PCOP, Western Health & Social Care Trust 3 years ago
Vi Gray
Professional Nursing Support , PCOP,
Western Health & Social Care Trust

encourage people to share their experiences of health and social care, what matters to you, what you particularly liked or disliked so that we can share with the relevant department, and staff .

Submitted on 22/06/2020 at 17:51
Published on Care Opinion at 17:51

picture of Vi Gray

Hello Zulugh66

Thank you for the feedback and sharing your experience of the Cardiac Assessment Hub in Altnagelvin It is very much appreciated and I can assure you that I will share this with ""Nurse Andrew" who will be delighted with your kind comments about him and the NHS.


Best wishes

Vi Gray

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Response from Andrew Fleming, Chest Pain Nurse, Acute Services Cardiology Altnagelvin Hospital, WHSCT 3 years ago
Andrew Fleming
Chest Pain Nurse, Acute Services Cardiology Altnagelvin Hospital,
WHSCT

In short I am part of a team of experienced Cardiology nurses that assess patients referred with Cardiac conditions and in conjunction with a cardiologist provide assessments/ investigations and arrange treatments as needed.

Submitted on 22/06/2020 at 21:15
Published on Care Opinion on 23/06/2020 at 16:38

picture of Andrew Fleming

Hello zulugh66,

Thank-you for your very kind feedback.

I was glad that I could put you at ease and that I had good news to give you.

Your feedback will be used to tailor the service further so that it is the best fit for all our service users.

Kind regards,

Andrew.

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