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"Transportation"

About: Ambicorp Limited Lincoln County Hospital / Accident and emergency

(as the patient),

I felt in the time I was waiting in the A&E was too prolonged considering it was not very busy 

I have full admiration for the NHS but I didn’t feel an urgency in this case . I was told by two different medical staff within two hours what my condition was and that I was being transferred to Boston because there wasn’t an urologist at Lincoln 

I was sick on the way to Boston the ambulance had to stop as I was close to passing out. 

The room I was in looked like it needed badly sorting out , loose plug sockets for example.

I was informed that I was having my stones removed & then to be told I was having a stent inserted and would have to wait for another operation for my stones to be removed.

The transportation from the hospital to my home was the worse driving experience I have known, the medical staff were great but I felt the vehicle was not road worthy. 

The company was call Ambucorp Ltd 

I would like to praise the medical nurse who looked after me whilst I was in a lot of pain after my operation 

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Responses

Response from Holly Carter, Matron, Emergency Department, United Lincolnshire Hospitals NHS Trust 3 years ago
Holly Carter
Matron, Emergency Department,
United Lincolnshire Hospitals NHS Trust
Submitted on 06/07/2020 at 09:40
Published on Care Opinion at 09:40


We are sorry to hear that you found the environment unsuitable upon your visit to Pilgrim ED. I’m unable to ascertain which part of the department you are referring to but would welcome contact from you to discuss this further so I can ensure its corrected at the earliest opportunity. Please contact the department and ask for Sister Holly Carter.

We hope that you are now feeling better.

Kind Regards,

Holly Carter.

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