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Care Opinion

Heart Attack whilst fishing!

Posted By Gazasal

"Heart Attack whilst fishing!"

About: Aberdeen Royal Infirmary / Cardiology / Coronary Care Unit Dr Gray's Hospital / Acute Medical Admissions Unit Scottish Ambulance Service / Patient Transport Service

(as the patient),

I started feeling unwell whilst fishing. I had chest pain and arm /jaw pain so went to Dr Greys in Elgin. They diagnosed heart attack and I was transferred to ARI within an hour. I was further diagnosed and treated for symptoms and then the next day I was given 2 stents in my right artery. However this is more about the excellent treatment I had from everyone involved during my 3 days under care.

From reception at A& E through initial treatment and on to ambulance then journey to ARI, I was looked after and treated really well. Once at ARI this excellent treatment did not reduce. Everyone I came into contact with from the Tea lady to the surgeons was equally supportive and helpful. This is amazing at what must be one of the most stressful times for the NHS ever. I would like my gratitude to be passed on to everyone involved but know this is difficult so I hope that by sharing my story here it will be passed around.

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Responses

Response from Catriona Robbins, Chief Nurse, Medicine & Unscheduled Care, NHS Grampian 3 years ago
Catriona Robbins
Chief Nurse, Medicine & Unscheduled Care,
NHS Grampian

Submitted on 17/06/2020 at 11:05
Published on Care Opinion at 11:05

picture of Catriona Robbins

Dear Gazasal

Thank you so mush for your lovely feedback. I hope that since your discharge you have continued to make a good recovery?

I will pass on your thanks to all of the staff in the wards and Cath Lab who were involved in your care. Receiving feedback like this from our patients give all of the teams a real boost and even more so during these challenging times.

Once again thank you so much.

Cationa

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Response from Diane Vass, Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital, NHS Grampian 3 years ago
Diane Vass
Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital,
NHS Grampian

Submitted on 17/06/2020 at 12:41
Published on Care Opinion at 12:41

picture of Diane Vass

Dear Gazasal

Thank you for sharing your Dr Grays Hospital experience on Care Opinion following your recent attendance in the Emergency Dept (A&EW).

I am delighted to read that you were looked after, treated very well and staff were supportive and helpful. I hope you have continued to get better since leaving hospital and that you will soon be back fishing.

It always great to hear the good work happening in the Hospital particularly during these challenging times and I will share this feedback with the team.

Many thanks

Diane

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Response from Alan Martin, Patient Experience Manager, Corporate Affairs and Engagement, Scottish Ambulance Service 3 years ago
Alan Martin
Patient Experience Manager, Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 19/06/2020 at 10:12
Published on Care Opinion at 10:12

picture of Alan Martin

Dear Gazasal,

Thank you very much for taking the time to share your feedback with us here on CareOpinion. I am sorry to hear that you have suffered a heart attack. That must have been terrifying!

I am however pleased to read about the care you received and the positive words you have written around the staff and the overall experience. I can't imagine there is much fun in suffering a heart attack and requiring a 1 hour emergency transfer to get treatment but I am confident that professional staff and feeling in 'safe hands' does make you feel a little better.

I hope that you are feeling better and are making good strides on your road to recovery during these difficult times. Thanks again for sharing.

Kind Regards

Alan

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