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Care Opinion

Feeling let down

Posted By LeMx

"Feeling let down"

About: Lanarkshire Community Services / Health Visiting

(as a service user),

Since having my three Children I feel that I have been let down completely by Airdrie Health Visiting Team . Especially with my most recent health visitor, who I feel had a complete attitude from the minute she met me - seemed completely uninterested in my well being or the kids.  Then never got in contact again.

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Responses

Response from Margaret McGreevy, Service Manager, Airdrie Locality, North Lanarkshire Health & Social Care Partnership 3 years ago
Margaret McGreevy
Service Manager, Airdrie Locality,
North Lanarkshire Health & Social Care Partnership

Submitted on 18/06/2020 at 12:48
Published on Care Opinion at 12:48


Dear LeMx

I am sorry to hear that you feel upset, let down and frustrated with the Airdrie Health Visiting Team. In order to understand your concerns it would be helpful if you could contact Lorna Glancy the Health Visiting Team Leader on 01236 772264.

I would like to thank you for taking the time to raise your concerns via care opinion. It is our genuine belief that feedback from patient experiences enables us to learn and to develop improvements in service delivery.

Margaret

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