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"Gender identity"

About: Highly Specialist Services / Gender Identity Service (GIS)

(as a service user),

After speaking to my GP, and getting a referral to a Gender Identity Clinic, after about 12 months I was invited to a group workshop to talk with other potential patients, former patients, to meet the staff and talk about the process of being referred to the clinic. It was extremely helpful and demystifying for what was a very daunting process. 

I received my first appointment soon after and has various appointments with different professionals over the course of 12 months who assessed me. It was just like having a chat and I felt incredibly comfortable with the process and the team. A case conference was held in my absence and I received a diagnosis of gender dysphoria and transsexualism and I was offered treatments. I also received counselling from a mental health nurse, voice coaching and laser hair removal. 2 years on HRT I am now awaiting consideration for surgery. Everyone has been lovely with me, given me extra support when I have needed it, and I feel I am in safe hands. 

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Responses

Response from Katie Roe, Business and Performance Manager, Gender Identity Clinic, SHSC 3 years ago
Katie Roe
Business and Performance Manager, Gender Identity Clinic,
SHSC
Submitted on 10/07/2020 at 13:51
Published on Care Opinion at 14:17


Dear Miss VB,

Thank you for taking the time to write your story and for providing the service with positive feedback. It is really helpful to know that you found the workshop beneficial and a demystifying.

I am really pleased to hear that you felt comfortable with all processes and that you found the staff team caring and friendly. I have shared your positive feedback with the team and they are very grateful.

We would like to you all the best for your future.

Kind regards,

Katie

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