This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Experience"

About: Woodend Hospital / Elective Orthopaedics

(as the patient),

Having worked for NHSG for 38 years this is the first time I have been on the other side as a patient apart from being in the Maternity Hospital when I had my 2 daughters.

I was referred to the Orthopaedic Service at Woodend

I was seen by the Consultant in February and had my pre assessment in March.

The pre assessment clinic is so well run with every aspect covered regarding admission to hospital and what to expect following surgery. I was going in for a Total Hip Replacement and was fully informed what to expect and how my recovery was going to progress .

Unfortunately due to Covid-19 there was a slight delay prior to my operation but I was kept informed regarding this.

It has been a very difficult time for all NHSG staff during this period with many staff being redeployed within the Service and the uncertainty of what was going to happen during the current climate.

I received a call  a few days before my planned surgery and I was lucky I was able to attend at such short notice.

On admission to the Ward I was made to feel very welcome and all staff kept me informed of what to expect.

I was very lucky that I was only in for 24 hours and during that time all staff ensured I had everything I required.

This has been a great experience for me and the Orthopaedic Service should be very proud of the Service they provide.

It is up to me now to continue with the exercises so I can return to Work.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Alison Mckenzie, Nurse Manager, Orthopaedics & Neurology, NHS Grampian 3 years ago
Alison Mckenzie
Nurse Manager, Orthopaedics & Neurology,
NHS Grampian
Submitted on 16/06/2020 at 14:14
Published on Care Opinion at 14:14


picture of Alison Mckenzie

Dear MK111,

Thank you for taking the time to give such lovely feedback about the whole Orthopaedic service at Woodend, the teams will all be delighted to hear of your positive experience.

I hope you continue to progress well and your recovery goes smoothly.

Kind Regards

Alison Pirie

Nurse Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k