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Covid19

Posted By Michlytt

"Covid19"

About: The Royal Victoria Infirmary West Cumberland Hospital

(as a relative),

My husband was taken to WCH in April and put straight onto ICU where the following day he was sedated, then two days later he was transferred to RVI ICU. He remained sedated on a ventilator for 11 days, during this he got clot on his lungs, this was the most scariest time we have ever been through but the nurses & doctors were absolutely fantastic keeping us informed of his journey through this horrible time, they took the ventilator out and put a tracky in.

Then they woke him - it was fantastic when the nurse said she asked him to squeeze her hand and he did, the nurse done a whatsapp video call to me so we could see each other even though my husband couldn't talk it was just soo nice to see each other, my husband finally come home after three weeks, I will be forever grateful to all the staff for the gift of LIFE they gave to my husband

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Responses

Response from The Royal Victoria Infirmary 3 years ago
The Royal Victoria Infirmary

Submitted on 09/06/2020 at 13:20
Published on nhs.uk on 10/06/2020 at 10:50

Thank you for taking the time to leave your feedback regarding the care your husband received at ICU at the RVI. Were are pleased that the staff kept you involved and informed throughout his journey and that they were able to facilitate a video call with yourself when he came out of sedation. We are pleased that your husband is now home and we will forward your feedback with the directorate involved who will share with the staff involved.

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Response from West Cumberland Hospital 2 years ago
West Cumberland Hospital

Submitted on 20/08/2021 at 15:19
Published on nhs.uk at 17:57

A recent audit of the Trust responses on this website has identified that we did not receive your comment and therefore have not been able to respond in an appropriate timeframe. This was beyond our control as we have only recently been given the access to enable us to respond. Please accept our apologies for this error.

If you feel that you would still like a response to your comment please resubmit your feedback and this will be dealt with immediately.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,

Alison

Patient Experience

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