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Fantastic care during a difficult time

Story from nhs.uk

"Fantastic care during a difficult time "

About: Southmead Hospital

I was admitted to Southmead on the 25th of May 2020 following two grand-mal seizures at home. This was an extremely frightening period for me but the care and attention I received right from the minute I arrived at the hospital was superb. A&E, AMU and Gate 26b took care of me when I couldn’t care for myself. I cannot put into words just how thankful I am for the care I received.

As a side note: the hospital was spotless, all the staff were friendly and engaging and everything just felt like it worked well.

Thank you southmead for looking after me! :D

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Responses

Response from Southmead Hospital 3 years ago
Southmead Hospital

Submitted on 05/06/2020 at 13:06
Published on nhs.uk on 06/06/2020 at 13:30

Dear Jack Sinclair,

Thank you so much for your very kind comments, I'm pleased that you received such good care at what must have been a very scary time for you. Please be assured that your feedback will be shared with the A&E, AMU and Gate 26B staff. With all best wishes for your continuing recovery. Yours sincerely, Sue Needs, Advice & Complaints Team Manager.

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