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"I thank each and every one of you"

About: Specialist Therapy Services / Community Stroke Team – South Notts

(as a staff member posting for a patient/service user),

I was sent a letter with an enclosed 'Personal exercise programme'. It was very helpful to have the images printed on a separate sheet of paper. Strokes are strange events, not so much affecting past learning and memories but definitely recent instructions and unfamiliar processes, such as your exercises. Jean is great and persuades me each day to do your routines, counting the repeats out aloud. She has become my 'live in' Kate, which is definitely a great help and I would be lost without her. For a start my meals would be non-existent and over time I would probably starve!

 

Please give my best wishes to all your colleagues who have helped so positively with my care, especially big Chris and little Chris who I have not forgotten. Rhea is still there in the background helping with my driving plans and I am grateful for that. However when I think of Rhea I also recall images of pegs on the edge of her tin and some strange coloured 'putty' that just will NOT cut! I am convinced she makes this herself, at night, by the light of a full moon!

I appreciate that with the coronavirus and the necessary nationwide avoidance of contact I am unlikely to meet most of your team again. However I do thank each and every one of you for the part you have played in my recovery and wish you all a safe journey through these alarming times. 

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Responses

Response from Claire Lee, Community Stroke Team Lead, South Nottingham Community Stroke Team, Nottingamshire Healthcare NHS Foundation Trust 3 years ago
Claire Lee
Community Stroke Team Lead, South Nottingham Community Stroke Team,
Nottingamshire Healthcare NHS Foundation Trust
Submitted on 05/06/2020 at 17:06
Published on Care Opinion at 17:06


Thank you so much for your wonderful feedback regarding your experience of the Community Stroke Service. The team always strive to offer the best service they possibly can and this feedback is fantastic.

We are very pleased that the team has helped you so positively throughout your care and enjoyed your experience with the putty that will not cut!

I will make sure that the team receive your thanks and see your feedback, specifically Kate, Chris and Rhea whom you have mentioned.

We wish you a continued recovery and all the best for the future.

Thank you so much.

Claire Lee

Community Stroke Team Lead

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