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Care Opinion

Disappointing Start

Story from nhs.uk

"Disappointing Start"

About: Liverpool Womens Hospital

Told I would be called back by a Dr the same day - last Tuesday. Still waiting... This was my first contact with the hospital for antenatal care for my first child. Disappointing start.

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Responses

Response from Michelle Morgan, Head of Audit, Effectiveness and Experience, Liverpool Women's NHS Foundation Trust 3 years ago
Michelle Morgan
Head of Audit, Effectiveness and Experience,
Liverpool Women's NHS Foundation Trust

Submitted on 23/07/2020 at 12:11
Published on Care Opinion at 12:11

We are very sorry to hear of the recent experience you have described at our Trust. The Trust strives to provide the best possible care for our patients and we are very sorry that you have felt that the service you have received is unacceptable.

Please would you contact our Patient Experience Team on 0151 702 4353 or via email on PALS@lwh.nhs.uk

The team would like to discuss your experience with you and to see if we can provide any help and support for you at this time.

Regards

Michelle Morgan

Head of Patient Experience

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