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"Excellent professionals"

About: Victoria Hospital / Gastroenterology

(as the patient),

I had a colonoscopy procedure which was carried out a week ago and I had been very nervous beforehand but the treatment I had was just wonderful. The nursing staff were friendly, helpful, efficient and managed to create an atmosphere that was almost homely. The team who carried out the colonoscopy were reassuring and in every way excellent professionals.

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Responses

Response from Gillian Ogden, Head of Nursing, Planned Care, NHS Fife 3 years ago
Gillian Ogden
Head of Nursing, Planned Care,
NHS Fife
Submitted on 05/06/2020 at 08:14
Published on Care Opinion at 08:14


picture of Gillian Ogden

Dear Sweet Peas

Thank you for your feedback on Care Opinion.

It's understandable that you were nervous about coming in for your procedure so it was lovely to read that our staff were able to reassure you and create a homely and friendly atmosphere.

I am grateful that you have taken the time to post and I am sure that our staff will appreciate your kind comments.

I hope that you have recovered well

Kind regards

Gill

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