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Very disappointed

Story from nhs.uk

"Very disappointed "

About: Medway NHS Foundation Trust

My husband has been in agony for weeks with painful knee, phoned doctor gave tablets , cream neither worked, was told by 111 to go Sheppey hospital but was turned away , next day medway hoping we could have more luck no change no X-ray just cream he still in agony, so the government says still go to hospital but what’s the point please

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Responses

Response from Medway NHS Foundation Trust 3 years ago
Medway NHS Foundation Trust

Submitted on 03/06/2020 at 15:22
Published on nhs.uk on 06/06/2020 at 16:35

We are sorry that you were disappointed following your husband's recent attendance to hospital. It is difficult to comment without knowing any of the details and if you would like to discuss the poor experience further to contact our PALS (Patient Advice and Liaison Service) by email on medwayft.pals@nhs.net and they will be able to assist you further.

kindest regards

The Patient Experience Team

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