This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Absolutely first class service

Story from nhs.uk

"Absolutely first class service"

About: St Lukes Primary Care Centre

Every time I have had cause to contact this practice I have had nothing but excellent care and service, starting with the reception team and going on to speak to a doctot.

Since the covid crisis started you can call at any time during opening hours to access medical help or other matters. The receptionists really listen when they triage you and if you need to speak to a doctor, the return phone call from the doctor is usually within the hour. The doctors are excellent and I have felt in safe hands in their care..I have nothing but praise for this practice and the lovely staff. Highly recommended.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from St Lukes Primary Care Centre 3 years ago
St Lukes Primary Care Centre

Submitted on 28/05/2020 at 07:04
Published on nhs.uk at 09:12

Thank you for taking the time to leave such a positive review of your experience with the practice. It really means a lot, especially when we have been going through a considerable amount of change during this COVID-19 pandemic. We have spent a lot of time adapting our services to ensure we safeguard the welfare of our patients and staff, whilst still maintaining and delivering a high standard of care. I will pass on your comments to the whole practice team who will be delighted that you have left such positive feedback. Thanks again on behalf of the St Luke's Primary Care Team.

Sharon Hennell, Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k