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"Neurology Referral waiting times"

About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66)

(as a service user),

1st seizure Dec 2019, subsequent issues with walking, spasms in legs and pain/numbness in limbs. 5 month wait from referral until getting an appointment with QEUH, which was over the phone and lasted 10 minutes. Consultant promised to contact GP to agree pain meds until CT Scan can be performed (3/4 month wait according to consultant). 2 weeks later the consultant has still not contacted GP.

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Responses

Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC 3 years ago
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC
Submitted on 28/05/2020 at 13:17
Published on Care Opinion at 13:17


Dear Highlandmum1,

I was very sorry to read your post in relation to communication from your Consultant to your GP not yet taking place in relation to your pain medication. I appreciate how much of a worrying time this may be for you and would be keen to assist you and resolve this. I would be grateful if you could call Mr Graham Christie Clinical Services Manager on 0141 201 2548 and he will be happy to help.

Kind Regards

Elaine Burt

Chief Nurse Regional Services

NHS Greater Glasgow and Clyde

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Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC 3 years ago
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC
Submitted on 29/05/2020 at 14:57
Published on Care Opinion at 14:57


Dear Highlandmum1,

Thank you for taking the time to call Graham Christie for us to look into this for you. I am pleased to hear that he was able to assist you with this and resolve this issue satisfactorily for you.

Kind Regards

Elaine Burt

Chief Nurse Regional Services

NHS Greater Glasgow and Clyde

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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