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"COVID 19"

About: South East Coast Ambulance Service NHS Foundation Trust / NHS 111

(as a service user),

I was told to self isolate by my previous job as I used to work in a prison. I felt really bad with it and was worried so phoned 111. The call handler I spoke to was very polite and helpful whilst being efficient. He put my mind at rest.

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Responses

Response from Marie Clifford, Patient Experience Officer, South East Coast Ambulance Service NHS Foundation Trust 3 years ago
Marie Clifford
Patient Experience Officer,
South East Coast Ambulance Service NHS Foundation Trust
Submitted on 22/05/2020 at 11:13
Published on Care Opinion at 11:13


Thank you very much for sharing your comments. I know that the member of staff you spoke to would be delighted to hear what you have said and it would be lovely if we could share your comments with them. In order that we can identify your call, please could you contact us to let us know your details and we will then pass on what you have said to the member of staff. Our telephone number is below and our email address is pet@secamb.nhs.uk

We look forward to hearing from you.

Marie Clifford

Patient Experience Officer

South East Coast Ambulance Service NHS Foundation Trust

Nexus House, Gatwick Road, Crawley, West Sussex, RH10 9BG

Patient Experience Team: 0300 1239 242

Switchboard: 0300 123 0999 Extension: 34830

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