This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent Coronavirus safety provision"

About: Burlington Road Surgery

I visited the Practice today for a blood test. They have set up an excellent system whereby I was able to stay in my car and two nurses in protective clothing came out to take the blood. It was an excellent example of the care and consideration that my wife and I have come to expect from this superb Practice. We have been with them for fifty years and the Doctors, Nurses, Technical Staff and Administrators have always shown exemplary professionalism, and have always been prepared to go that extra mile to provide the personal service that is vital in medical care. During these difficult times they have been in touch to ensure that we have any necessary medicines, and we have had telephone conversations with nurses running clinics that we have been unable to attend. I can not praise them highly enough, and thank them profusely for the excellent care that they have provide for our family.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Burlington Road Surgery 2 years ago
Burlington Road Surgery
Submitted on 20/09/2021 at 21:42
Published on nhs.uk on 21/09/2021 at 21:09


Thank you for such wonderful feedback on the standard of care we were able to offer you and your wife during COVID. We are very lucky to have such a caring team that were able to go that extra mile to help keep our patients safe.

Kind regards

Sharon Meers

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k