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"Gynaecology outpatients clinic appointment"

About: Heathfield Suite / Gynaecology University Hospital Ayr / Gynaecology

(as a staff member),

l received  my Gynaecology OPA after getting referred from my GP , l did think due to the Covid 19 situation , clinic appointments would be suspended . So when l recieved mines really quickly , l was a bit apprehensive and nervous to attend, thinking the worst case  senario 

But on arriving my fears went right out the window , Michelle the ANP was lovely as were the other 2 nurses. She explained why l was there , what was going to happen and then what every step of the procedure was and what my options were post procedure. 

After the procedure , she gave me contact numbers , email address etc if l had any questions . l cant thank her and her team enough for all their help and reassurance today , they made me feel at ease throughout the appointment. As an nurse myself l know how important it is to make the patient feel at ease and they certainly did that 

huge thank you again 

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Responses

Response from Attica Wheeler, Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit, NHS Ayrshire and Arran 3 years ago
Attica Wheeler
Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit,
NHS Ayrshire and Arran

Manages the midwifery service and women and children's service

Submitted on 22/05/2020 at 12:23
Published on Care Opinion at 12:23


Dear nervous older nurse

thank you for sharing your story with us. we are delighted to hear that you had a positive experience whilst receiving care in Gynaecology services. I hope you are making a good recovery after your treatment. I will ensure your message is received by Michelle and the team for which they will be grateful.

Best wishes

Attica

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