This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Waiting years for surgery"

About: Leicester General Hospital / Upper gastrointestinal sugery

(as the patient),

Hello I have hyatius hernia for almost 15 years .

Basically severe acid reflux. 

For several years the medication is not helping my condition and i am taking more tablets than prescribed.

My gp referred me to the specialist at leicester royal infirmary during the year 2016 and i was told that i will need corrective surgery.

It is now may 2020 and i have not been given a appointment as yet.

Recently I asked my gp to make me another referral and when i was seen by a registrar specialist consultant doctor at the Leicester royal infirmary, he was shocked as to why i have not received appointment since 2016 as clearly i am a perfect candidate for the operation these were his words.

So finally have been put on the waiting list because of lack of beds even though the hospital forgot me since 2016.

Horrible and disgusting.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Communications Team, University Hospitals of Leicester NHS Trust 3 years ago
Communications Team
University Hospitals of Leicester NHS Trust
Submitted on 21/05/2020 at 11:14
Published on Care Opinion at 11:42


picture of Communications Team

Dear Reviewer,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at our hospital.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k