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"Fantastic Hospital "

About: Ripley Hospital

Ripley minor injuries unit is a credit to the NHS. I suffered a mallet finger injury during the lockdown and wasn't sure if I should go to hospital so phoned Ripley Hospital. The nurse I spoke to on the phone was lovely and reassured me that it was something that needed to be seen. I went in and was greeted by a lovely man who took my temperature and asked me questions about coronavirus symptoms. The safety measures put in place because of coronavirus were excellent and I felt at ease being there.

I can't praise the staff highly enough from reception to medical staff they maintain professionalism while being extremely friendly and approachable. It must be hard for them working in PPE but they are still cheerful and friendly. The care I received was top class. The hospital is clean and well organised and the staff are an absolute credit to NHS.

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Responses

Response from Patient Experience Information Officer, Patient Experience Team, Derbyshire Community Health Services Foundation Trust 3 years ago
Derbyshire Community Health Services Foundation Trust
Submitted on 15/05/2020 at 15:16
Published on Care Opinion at 15:26


The Nursing Team at Ripley Community Hospital Urgent Treatment Centre (Minor Injuries) would like to personally thank you for taking the time to share your positive experiences in relation to the care you recently received. We continually strive to deliver the best possible individual care to our patients and are delighted that you felt your experiences were positive ones.
We hope that you are recovering well. Once again, we would like to thank you for taking the time to share your positive experiences with us.
With kind regards
Chrissy Fairey - Patient Experience Information Officer

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