This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My experience of new Dept. During lockdown"

About: Ninewells Hospital / Cardiology

(as a service user),

I attended the newly sited Cardiology Dept for a Pacemaker check up this pm.  During this visit I also had a heart scan and saw Dr Smythe, Consultant. The new department is ideally situated near the main entrance and is easily accessible for patients who are elderly or have mobility problems. This saves having to go a long distance to the old department which consisted of corridors, stairs or a lift.

The service I received today from the Pacemaker clinic was first class and I cannot thank Scott and Catherine enough and Dr Smythe for their understanding and professionalism during this difficult time. Many thanks also to the technician in the heart scan department.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Meg Park, Lead Nurse, Medicine Directorate, NHS Tayside 3 years ago
Meg Park
Lead Nurse, Medicine Directorate,
NHS Tayside
Submitted on 14/05/2020 at 12:58
Published on Care Opinion at 13:33


Thank you for your most kind and useful feedback.

Whilst there have been may alterations to departments and the layouts made within the Ninewells site temporarily to help us manage the Covid 19 pandemic, we are now seeking to review how we move forward to the future which includes how we might retain some of the beneficial changes we have made for our patients.

Your feedback will be most useful to us in planning the location of the Physiology Service going forward.

I will ensure that your comments are fed back to the team and in particular ensure that both Scott, Dr Smythe and Catherine have sight of your comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k