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Amazing staff

Story from nhs.uk

"Amazing staff "

About: Gravesham Community Hospital

My first experience of Gravesham community hospital.

After having an X-ray was referred to to Minor injuries department.

Greeted @ reception as was expected.

Seen within 40 minutes , treated and sent back to x-ray where I was seen within 5 mins , back to Minor injuries patched up and left department.

All the staff were very efficient but made me feel relaxed, calm and made light of my injury.

Lovely professional staff .

Would say I would go there again if need to but hope it's not in the near future as it's not a nice experience having a dislocated toe !

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Responses

Response from Gravesham Community Hospital 3 years ago
Gravesham Community Hospital

Submitted on 12/05/2020 at 08:22
Published on nhs.uk on 13/05/2020 at 16:48

Hello Julie

Thank you for telling us about your first experience of attending Gravesham minor injury unit. We are pleased to hear that you were seen and treated within an acceptable time by the efficient staff within the department. The clinical lead will be forwarded a copy of your review to share with the team. We wish you a speedy recovery from your toe injury. Best wishes Patient Advice and Liaison Service (PALS) Kent Community Health NHS Foundation Trust Tel: 0300 123 1807 Email: kentchft.PALS@nhs.net Website: www.kentcht.nhs.uk

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