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"Swift diagnosis and fantastic specialist services "

About: Addenbrooke's Hospital

Late last year was referred to the Norfolk and Norwich Hospital for ongoing, but not severe, symptoms. After a thorough examination the neurologist seemed reassured there were no underlying conditions but responded to our concerns by referring me for a brain scan, “to put your mind at rest”.

I was telephoned within a week of the scan by a consultant who told me I had a benign meningioma; I was given an appointment at clinic the following day and an immediate referral to Addenbrookes Hospital, being seen within the next two days. The tumour was removed at Addenbrookes on 7th January and I initially recovered well and was discharged after a week. However an infection necessitated a re-admission to Addenbrookes with 3-4 days of intensive investigations to ascertain the reason for my rapidly deteriorating condition. A further operation on 16th February found infected matter and over the course of the following week the precise antibiotic regime was established and I began to stabilise. In total I spent nearly 4 weeks this year at Addenbrookes, on Wards A3/A4. The treatment I received was second to none, and the care of the staff at all times was considerate and patient. The generous visiting hours enable patients to be fully supported by family which we found hugely beneficial.

Please pass on my appreciation to everyone on the neurology team, and to all the staff on the Wards. And to you, and the executives for leading a good hospital with ground-breaking research and treatment initiatives. I have been very fortunate to have had such good treatment and I know I am not alone.

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Responses

Response from Addenbrooke's Hospital 3 years ago
Addenbrooke's Hospital
Submitted on 11/05/2020 at 09:38
Published on nhs.uk on 14/05/2020 at 11:18


Dear Mr Price

Thank you for taking the time to write detailed feedback about your care and treatment at Addenbrooke's Hospital. It is very good to hear that you received efficient and professional treatment for your condition. Your kind words will be passed to all the staff involved, and will be much appreciated.

We hope you are continuing to recover well.

Thank you again.

Patient Advice and Liaison Service

pals@addenbrookes.nhs.uk

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