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"Excellent help in trying circumstances"

About: Sett Valley Medical Centre

I rang the practise some time ago as concerned following breast self exam; had successful treatment in past. It was during the current Covid 19 crisis so triaged then referred for face-to-face consultation, very quickly. Examined, advised probably muscular but keep an eye on & ring back if contiuation of issue. Rang back, then seen face-to-face again; referred v quickly to Chesterfield Royal for further check - ultrasound.

Everything was done v quickly & sympathetically, appointments arranged for breast unit & re hernia separate clinic; v reassuring.

All this during v challenging & stressful period in partial lockdown due to Covid 19.

Sett Valley Medical centre continues excellent even in trying circumstances; staff incl clinical & admin helpful & sympathetic.

Many many thanks.

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Responses

Response from Sett Valley Medical Centre 3 years ago
Sett Valley Medical Centre
Submitted on 08/05/2020 at 12:54
Published on nhs.uk on 10/05/2020 at 10:31


Thank you very much for your positive feedback. The team will be thrilled to hear your comments. We are working really hard to ensure that patients receive high quality care in an effective and efficient manner. Best wishes and stay safe, Maggie

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