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"Do not attend this surgery "

About: Tower Hill Partnership

I am very disappointed with the service I have received from this surgery. Reception staff and the doctors have a bad attitude and are rude. Doctors never listen to what you have to say and prejudge your symptoms over a telephone call. The most common diagnosis they give is that any symptoms are due to acid reflex or stress. Whenever I ring up to book an appointment the receptionists will ask what the problem is. What happened to patients confidentiality? What if I do not want to discuss with them my problem? I would not recommend this practice to any one! Stay far away from this surgery.

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Responses

Response from Tower Hill Partnership 4 years ago
Tower Hill Partnership
Submitted on 21/10/2019 at 14:29
Published on nhs.uk at 18:35


Thank you for your comments, I’m sorry you feel dissatisfied with the surgery please come forward and we can discuss your issues further.

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