"Appointment & Review of Medication"

One of my medications was suddenly stopped a few weeks back. I went to collect it on a Friday from the chemist and was informed then. I went over to the surgery to enquire and although one of the reception team was friendly and trying to be helpful, I found the other quite 'off'. They offered me a triage appointment for the next day but I needed my medication before then, I left upset and disappointed at the GP who had suddenly decided to halt my meds.

It's difficult to get through on the phone and there wasn't any appointments for weeks when I tried to get one for the review the GP had requested. I really do not think it's best practice for a GP to suddenly stop a medication and want a review, yet does not inform you of this prior to doing so and try and arrange an appointment with you. I thought that under the Health & Social Care Act, GP's were meant to be working in a person centred care way? Maybe they need a reminder. 'The intention of this regulation is to make sure that people using a service have care or treatment that is personalised specifically for them. This regulation describes the action that providers must take to make sure that each person receives appropriate person-centred care and treatment that is based on an assessment of their needs and preferences.

Providers must work in partnership with the person, make any reasonable adjustments and provide support to help them understand and make informed decisions about their care and treatment options, including the extent to which they may wish to manage these options themselves ( Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 9).

I have rang the pharmacy and put in another order for my prescription, I have also asked the pharmacist to put a little note in there regarding not being able to get an appointment to review meds. I feel really disappointed with my care and hope that Management bring this issue up with all GP's at the practice and I hope for improvement in care and to be informed prior to any changed they may wish to make or discuss.